I just wanted to express my sincere appreciation for your excellent support of DePuy Synthes educational events. Pacific Research has been serving my sawbone needs for over five years now, and your service has always been extremely responsive, especially to short-term orders, and always on schedule with your promised delivery date.  I have come to depend on Pacific Research as a trusted partner/supplier, knowing that your products are of consistent high quality and that you will expend every effort to meet our needs. I look forward to a continued relationship for many years.

Good morning Cathy and Robin, since I have been in my position at Arthrex and working closely with Thom Porro and the rest of the Sawbones team I feel you have always provided us with great customer satisfaction. Coming up with ideas on our side and seeking Sawbones out to see if they can recreate it has always been a good working relationship.

Pacific Research has also worked closely with our team to develop new models as our needs and programs have changed.  They are very quick when making changes to bone models and sending back the prototypes for review and approval. The entire Pacific Research team is very professional and even took the time to provide a facility tour when a few of my team members were in Seattle, where their facility is located.  I feel confident in saying that Pacific Research is one of, if not the best, vendors that we work with.

It has been a pleasure to work with you and Sawbones. Recently we have a developed a large series of new implants, techniques and instructional courses ranging from corrective osteotomy to maxillofacial surgery.  Sawbones and Denzil in particular are highly responsive to our needs and very easy to work with.  They rapidly deliver a top notch product and continue to make timely improvements when and if necessary.

I think that my personal experience with Pacific Research has been fantastic. I know I’ve worked with you on several different projects and the quotes/blocks always arrive in a very timely and very efficient manner. Pacific Research has also been very prompt to answer any questions or concerns I’ve ever had related to the material/manufacturing process. So thank you for the excellent service Thom.